In accordance with the Decree Law nr. 21, of 02.21.2014 (implementing Directive 2011/83 / EU on consumer rights, amending Council Directives 93/13 / EEC and 1999/44 / EC and repealing Directives 85/577 / EEC and 97 / 7 / EC (OJ general series no. 58 of 03.11.2014)
pre-contractual information for consumers to be provided prior to the conclusion of distance contracts through e-commerce activities, in force since 13 June 2014.
the merchant identification (art.49)
GIFTMODELS.it - MONCHELATO MIRO - via molino 33 36070 High VICENZA
Direct contact: 328.1426662 - email: info (at) giftmodels .it
sales information (art.49)
The main characteristics of the goods on sale are expressed in the description of each product, which also shows the final selling price inclusive of taxes. The methods of payment and shipping costs are also expressed in the appropriate sections of the site visible on each page in the top menu. The delivery dates of the goods are subject to change as reported or provided by their respective manufacturers, and any delays are not attributable to us.
OMIBUS Directive: crossed out and discounted prices refer to the lowest base price displayed during the previous 30 days.
MANNER OF PURCHASE
The purchase of the request is processed through the following steps: By sending the order, the customer sends in GIFTMODELS a proposal to purchase the product or products selected. The sending of the purchase order implies consent (pursuant to art. 10 Legislative Decree 206/05) to receive further communications from GIFTMODELS described below, which are aimed exclusively at the conclusion and execution of the sales contract. GIFTMODELS confirmation with an e-mail receipt of the order placed by the customer, with the assignment of a'Numero Order Cliente' to be used in any further communication with GIFTMODELS. If you want to cancel the order before it is verified, the customer must immediately notify, by phone at 328.1426662 or send an e-mail to info (at) giftmodels. it
Note: MINIMUM ORDER 50,00EUR.
Orders and preorders received which are not followed by payment WITHIN 5 days (unless otherwise agreed in advance) are automatically cancelled. For deferred payment requests, handling fees of 1€/day per individual model are due, starting from the acceptance of deferment until the day of settlement.
About orders containing items that require a deposit, it must be paid the total amount within 7 days of receiving notification of available goods, under penalty of annulment, while the loss of the deposit. We do not keep on hold merchandise confirmed only by a deposit for more than 15 days of its availability. For items in the reservation, the amount of the deposit must be paid within 7 days from the order, under penalty of annulment.
PROMOTIONS: are not cumulative. all discounted products do not enjoy additional discounts (vouchers). Vouchers, loyalty vouchers are valid for up to 1 year from the issue.
DISCOUNTED or promoted products DO NOT INCLUDE replacement and/or assistance, as by the nature of the promotion/discount, they may be discontinued and/or non-repairable/replaceable items. It follows that a RETURN or WITHDRAWAL is not permitted.
INVOICE MUST REQUEST AT ORDER. TAX DOCUMENTS WILL NOT BE ISSUED AFTER THE DATE OF PAYMENT.
GIFTMODELS will then deliver the product to the courier responsible for carrying out the delivery address indicated. The payment by the customer will be using the method chosen on-line purchase. Each order is intended as irrevocable offer by the customer, it must be considered as accepted by only GIFTMODELS with as evidence of delivery, having the same right to refuse the commission. The customer is responsible for the burdens of inventory costs * and fall merchandise for missed retreats due to the same, for his carelessness, being forewarned by e-mail order and email fulfillment with tracking code directly from the courier delivery charge in advance. It follows that will be undertaken procedures to recover costs against the defaulting customer.
* Calculated inventory costs: opening practice: 10,00Euros + 1,00EUR / kg per day of storage. For returned inventory, they will be calculated the forward and return stroke.
SHIPPING METHODS
The goods always travel at the purchaser's risk, even if sold carriage paid. The vendor is not liable for any damage suffered by the goods during transport, as the same must be contested to the carrier, in writing, within the established terms. The goods are entrusted to the carrier chosen by the sender. In the absence of clear and unequivocal provisions in this regard, the vendor reserves the right to entrust the goods to the most suitable carrier without any liability.
Right of withdrawal pursuant to Legislative Decree 206/2005 mod. Legislative Decree no. 21/2014
You have the right to terminate the contract, without giving any reason within 14 days. The withdrawal period will expire after 14 days from the day you received the goods.
Right of withdrawal pursuant to Legislative Decree 206/2005 as amended by Legislative Decree 21/2004
The right to withdraw from the contact, without stating the reasons, may be exercised within 14days of receipt the products, by means of an explicit declaration containing the details of the order and the items to be withdrawn, which may be downloaded here and addressed by email - registeredmail or PEC to the following address:
GIFTMODELS.it - via molino 32 - 36070 Altissimo VICENZA
Mail: info @ giftmodels . it
To comply with the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the expiration of the withdrawal period.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, EXCLUDING the costs of delivery, without undue delay and in any event no later than 14 days from the day we are informed about your decision to withdraw from this contract. The redemption may be retained beyond 14 days only until you have supplied evidence of having sent back the goods or until these have not been received by us, depending on which situation occurs first.
These refunds will be made using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any case, it will not incur any fees as a result of such reimbursement. Refunds related to payments through paypal, will be made net of the commission applied, as it is non-deductible and not refunded by the circuit itself.
You are only responsible for the decrease in value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
And 'send back the goods or hand them over to us without undue delay and in any case within 14 days from the day on which you communicate your withdrawal from this contract. The deadline is met if you send back the goods before the expiration of the 14 day period.
Send the return to
GIFTMODELS.it - MONCHELATO MIRO
Via Molino 32
36070 ALTISSIMO VICENZA
(with tracking shipping)
THE EXCLUSION OF WITHDRAWAL
The right of withdrawal is excluded in the following cases provided dall'art.59 of the Consumer Code:
a) service contracts after the full performance of the service if the execution and 'began with the express consent of the consumer and with the acceptance of the loss of the right of withdrawal once the full execution of the contract by the trader;
b) the supply of goods or services whose price is dependent on fluctuations in the financial market that the trader is not able to control, which may occur during the withdrawal period;
c) the supply of goods made to specifications or clearly personalized;
d) the supply of goods which are liable to deteriorate or expire rapidly;
e) the supply of sealed goods which are not suitable to be returned for hygienic reasons or related to the protection of health and were unsealed after delivery;
f) the supply of goods which, after delivery, according to their nature, inseparably mixed with other items;
g) the supply of alcoholic beverages, the price of which has been agreed upon conclusion of the sales contract, the delivery of which can only take place after thirty days and the actual value of which is dependent on fluctuations in the market which can not be controlled by the trader;
h) contracts where the consumer has specifically requested a visit from the trader for the purpose of carrying out urgent repairs or maintenance. If, on the occasion of such visit, the trader provides services in addition to those specifically requested by the consumer or goods other than replacement parts necessary to perform maintenance or repairs, the right of withdrawal shall apply to those additional services or goods;
i) the supply of sealed audio or video recordings or sealed computer software which were unsealed after delivery;
j) the supply of newspapers, periodicals and magazines with the exception of subscription contracts for the supply of such publications;
k) contracts concluded at a public auction;
l) the provision of accommodation for residential purpose, transport of goods, the automobile rental services, catering or services related to leisure activities if the contract provides for a specific date or period of performance;
m) the supply of digital content which is not tangible medium if the performance has begun with the express consent of the consumer and his acceptance of the fact that in that case he would lose his right of withdrawal.
n) all items on sale/discounted or promotion, or purchased on a "seen&like" formula
PRODUCT RETURN
If you need to return a product, for warranty repair or withdrawal, please download and fill in the declaration and follow the instructions in this document.
GUARANTEES
Every product purchased on GIFTMODELS is guaranteed by the manufacturer or the official in Italy. Every product sold also enjoys the legal guarantee of conformity, provided by the Consumer Code Articles. 128 et seq., And is equal to 24months. Submissions, the packaging carefully and transportation risk of defective products to GIFTMODELS or to the manufacturer for warranty repairs are charged to the customer (unless otherwise specified by the manufacturer). GIFTMODELS instead will pay the cost of delivery to the end customer of the repaired product. For any question relating to items already delivered, please contact our support team by sending an e-mail to info (at) giftmodels. it
DISPUTES
Pursuant to Article 66-bis of Legislative Decree 206/2005 (Consumer Code), the competent court shall be the court of residence (or domicile) of the consumer.
It informs the consumer residing in Europe that the European Commission has set up an online platform that provides an alternative dispute resolution tool.
This tool can be used by the European Consumer to resolve by non-judicial any dispute relating to contracts of sale of goods and services entered into a network and / or resulting therefrom.
Therefore, if you are a consumer established in Europe, it can use this platform for the resolution of any dispute rising from the online contract placed on this website.
The European ODR platform is available at the following link: https://ec.europa.eu/consumers/odr/main/?event=main.home.show