Shipping Insurance
To ensure maximum security for your purchases, we offer a shipping insurance service. This option protects your orders against potential damage or loss during transit.
Benefits of Shipping Insurance:
- Full Protection: If your order is lost or damaged during shipping, you will receive a full refund or a replacement product.
- Peace of Mind: With insured shipping, you can rest assured that your package is covered until delivery.
How It Works:
- Choose Insurance: During checkout, you can add shipping insurance to your order.
- Confirm Your Order: Once the insurance is selected, complete your purchase as usual.
- Secure Delivery: Your package will be shipped with full insurance coverage.
What to Do If You Experience Issues at Delivery:
When receiving your order, we recommend following these steps:
- Check the Number of Packages: Ensure the number of packages matches the shipping document. If any are missing, note the discrepancy.
- Inspect the Packaging: Carefully check for any visible damage or signs of tampering. If you notice issues, report them to the courier and note them on the delivery document.
- Report Any Issues Promptly: In case of problems, contact our customer support within 24 hours of delivery to initiate a refund or replacement process.
Frequently Asked Questions:
- Is shipping insurance mandatory? No, it is optional but highly recommended to safeguard your purchase.
- Which shipments can be insured? All domestic and international shipments can be covered by insurance.
- How do I add insurance to my order? Simply select the shipping insurance option at checkout.
For more details on how to receive insured shipments, visit our dedicated page
